Three stages, hands-on throughout. Nothing gets recommended because it is possible, and nothing gets quoted before anyone understands the work.
We walk through how work actually moves through your business — not how it is supposed to, how it does. That is where the hours are quietly going, and it is also where scope and cost get agreed, from what we find rather than from a guess made in advance.
A short, prioritized plan: what to automate first, what to leave alone for now, and what is not worth automating at all. Written in plain language, and yours to keep whatever you decide to do with it.
Built, tested against the awkward cases — the duplicate, the late cancellation, the reply sent to the wrong address — and handed over working, with a written explanation of what runs, when, and what to do if it ever stops.
Every business is carrying a different amount of manual work, in different places, on different systems. A number published on a website before any of that is known would be a number invented to look reassuring.
So the scope session comes first, and cost is agreed from what it finds — before any build work starts, and with nothing committed until you say so.
A single workflow eating one person’s week is worth doing, and so is a program spanning departments. The method does not change — only how much of it you need.